DICLC Resources

This page contains links to resource materials on a range of topics including, but not limited to diversity, inclusion, language access planning and implementation, and cultural and linguistic competence.  Materials are arranged by theme, and type.

Resource Material Themes Resource Material Type
Community Engagement and Involvement
Language Access Planning and Implementation
  • Website: The National Culturally and Linguistically Appropriate Standards are a set of 15 action steps intended to advance health equity, improve quality, and help eliminate health care disparities by providing a blueprint for individuals and health and health care organizations to implement culturally and linguistically appropriate services. https://www.thinkculturalhealth.hhs.gov/clas
  •  Website: Limited English Proficiency: A Federal Interagency Website that promotes an understanding of the importance of languages access to federal programs and organizations receiving Federal Financial Assistance. https://www.lep.gov/
  • Website: LanguageLine Solutions – provides interpretation and translation services to help organizations serve their Limited English Proficient (LEP) and Deaf and Hard-of-Hearing communities. https://www.languageline.com/
  • Web-based Tool: Language Access Assessment and Planning Tool- provides approaches to assessing language assistance needs and a roadmap to assist organizations and agencies in setting priorities, identifying responsible personnel for development of policies and procedures; hiring, contracting, assessing and ensuring quality control of language assistance services both written and oral. https://www.lep.gov/resources/2011_Language_Access_Assessment_and_Planning_Tool.pdf
  • Technical Assistance Document: Created by ITACC staff in follow-up to Language Access Webinar. Provides information and examples related to Language Access and Implementation Plans. LAP ITACC Resources
Cultural and Linguistic Competence
In Support of Parents of School Aged Children